Frequently Asked Questions
AbrasiveStore.com ships to the USA only. All in stock orders placed before 2:00 pm EST are shipped the same day Monday - Friday. Orders received on the weekend will be shipped the next business day. If the item is not in stock it will be brought into our warehouse for delivery via UPS, Fedex, or U.S. Postal Service. Some backordered items may take 2 to 4 weeks or longer to ship from the manufacturer. We will notify of any lengthy delivery delays in a timely manner. We do not ship orders C.O.D.
Shipping charges are calculated based on the dollar amount purchased.
United States Only
|Orders Totaling:||Shipping Price:|
|$0.01 to $499.99||$9.95|
|$500.00 & over||$11.95|
AbrasiveStore.com ships all orders via UPS or Fedex. If UPS or Fedex delivery to your location is not available, we will ship via United States Postal Service Priority Mail. We can only guarantee shipments and provide tracking numbers for UPS or Fedex shipments. AbrasiveStore.com will not be liable for any lost or misplaced mail if the item was shipped via the United States Postal Service. We suggest you use a physical address (instead of a P.O. Box) so that your order can be shipped via UPS or Fedex and be tracked by a tracking number. We do not ship orders C.O.D.
Tracking information will generally be emailed to you by 8pm on the day your item ships. Sometimes this information is incorrectly sent to your spam/junk folder, so please check there for your tracking information if you have not received it.
We strive to guarantee you, our customers, are happy with the products that you purchase. If for any reason you are not satisfied, please follow the instructions below for returns.
- Order # or Invoice #
- Your Name
- Part #
- Description of Item
- Reason for Return
- Your Name
- Telephone Number
- Email Address
- Any other information that might pertain to the return of the item.
Email return requests to for a Return Goods Authorization number (returns will not be accepted unless accompanied by this number).
- All returned tools must be in excellent unused condition in their original packaging with original content and are subject to a restocking fee. If the tool is used and the manufacturer will accept the tool, we will accept the returned tool subject to a restocking fee. If the manufacturer does not accept the returned tool, we will return the tool to you and no credit will be given.
- All returns must be in excellent condition in their original packaging and shipped to the address stated in the email request with the RGA number and are subject to a 15% restocking fee.
- Always include a copy of your invoice or packing slip, do not include original.
- Discrepancy claims must be made within 72 hours of receipt of item.
- The original shipping cost will not be refunded unless it is our error.
- Return shipping is your expense unless otherwise noted in the Returns Good Authorization.
- Materials must be returned within 15 days from date of shipment.
- Special manufactured products are not returnable.
Credits - Credit will be issued via PayTrace or Paypal (based upon how your order was placed) after we receive, inspect, and process your return. All returns for credit must be received with a valid Return Goods Authorization (RGA#) Number.
Our products are warranted to be free from defects. Many manufacturers have warranties that we will honor as long as the manufacturer does. Our obligation to the customer will be at our option to replace any portion proven defective or to refund the purchase price thereof. The customer assumes all other risks if any. The customer shall determine the suitability of the product for its intended use. There is no other warranty expressed or implied, no other deviation is authorized. In no event shall AbrasiveStore.com be liable for any special, incidental or consequential damages (included but not limited to loss of profits).
All products listed shall be used in accordance with safety regulations set by OSHA and by the directive described by The American National Safety Institute B7.1 1978 covering wheels, speeds, safety guards, eye and face protection, flanges, and mounting procedures. The operator has to be thoroughly familiar with the above before using the product.
All items are subject to prior sale. Prices are subject to change without notice. AbrasiveStore.com is not responsible for typographical errors.
We understand that shopping online can make you feel risky and uncertain. Where does your information go? How can you be sure that someone out there with a computer can't intercept your credit card numbers? Because your credit card security is our highest priority, AbrasiveStore.com uses PayTrace (using encrypted 128 bit Secure Socket Layer (SSL) certificate, issued by Comodo Class 3 Security Services CA.) or Paypal for payment processing depending on which process you select at checkout. We do not gather any information other than your Name, Address, Phone #, and Email Address in the event that we need to contact you. We will never sell your information to anyone.
Application & Technical F.A.Q.s
- Grain - a synthetic or natural abrasive
- Bond - an adhesive that permanently bonds the backing to the abrasive
- Backing - a backing that the abrasive is bonded to
- Aluminum Oxide - Aluminum Oxide is brown or reddish in color and a man-made abrasive. It is durable with tough cutting edges. It offers long life and is highly wear resistant even under stress applications. Its applications include aluminum, ferrous metals (including alloy steel), hardwood, and leather.
- Crocus - Crocus is reddish brown in color. It is a soft material made from iron oxide. It is the finest natural grain produced. Its applications include cleaning and extremely fine polishing of soft materials such as gold.
- Emery - Emery is a dark gray round-shaped natural grain. It is better used as a polishing grain than a cutting grain. It is used for cleaning and polishing metals.
- Flint - Flint is a low cost white crystalline nonconductive mineral. It is only available with a paper backing. It is used for low-pressure hand applications, paint removal, and sanding in the electrical motor industry.
- Garnet - Garnet is a reddish brown natural grain. It is relatively sharp and has a medium hardness. Its durability cannot be compared to that of synthetic abrasives. It is used for finishing applications in soft woods such as fir or pine.
- Silicon Carbide - Silicon Carbide is black in color. It is a sharp, hard synthetic abrasive. Its friable grains fracture to continually expose new cutting edges and permit fast stock removal. Its applications include aluminum, bronze, non-ferrous metals, and non-metallics such as glass, plastic, rubber and soft woods.
- White Aluminum Oxide - White Aluminum Oxide is a friable man-made abrasive. Its sharp, cool cutting edges easily break down under pressure to expose new cutting edges. Its applications include non-ferrous metal finishing and production wood sanding.
- Zirconia Alumina - Zirconia Alumina is a bluish gray / green colored ultra rugged synthetic abrasive. It has large fracture planes and is a sharper, more blocky grain than aluminum oxide. It self-sharpens as it cuts and is available only in coarser grits. It is used for heavy duty grinding on all ferrous and non-ferrous metals, and rough planing of wood products.
- Ceramic - Ceramic is an orangish/red color most aggressive abrasive. It is a self sharpening grain that provides a more aggressive cut than other abrasive grains. It continuously forms new sharp edges during the grinding process. It is engineered to produce high amounts of stock removal, with being the best metal stock removal product on the market today, ceramic grain also has the reputation of being the toughest and longest lasting. It is used for grinding on hard materials like stainless and many other metals.
- Glue - A system where both coats are made of animal glue is used when the strength of the bond is not an important factor, such as with lightweight papers and materials.
- Phenolic Resin - This system uses full phenolic resin for both coats. It is designed to withstand moisture and heat during application and is the most durable adhesion available.
- Resin over Glue - A system where the make coat is animal glue, and the size coat is either urea or phenolic resin. It is used when more strength and heat resistance is necessary.
- Urea Resin - Both coats are resin-based in this system. Urea resin withstands more frictional heat than normal glue adhesives, but not as much extreme heat as phenolic resin.
- Cloth Backings - There are two types of cloth backing available. Cotton backing is flexible and lightweight, but not waterproof. Polyester backing is stronger than cotton. It is waterproof, fray resistant and absorbs shock. Cloth backings come in various weights.
- "X" Weight - This string heavy cloth, also called drills, is recommended for all ordinary machine sanding operations.
- "J" Weight - This flexible, lightweight cloth, also called jeans, is used where more flexibility is needed, such as with contour sanding.
- "F" Weight - This highly flexible, lightweight jeans cloth is used when extreme flexibility is desired.
- "Y" Weight - This extremely heavy duty drills cloth is used for tough applications.
- Fibre Backings - Fibre is a hard, durable material with great mechanical strength. It is used to make resin fibre discs.
- Paper Backings - Different paper weights, designated by letters, are available for different applications.
- "A" Weight - This light touch 40# paper is primarily used in finishing operations where fine grits are required.
- "C" Weight - This medium light 70# paper is used when some pliability and strength are required. It can be used in folded or flat areas and is ideal for cabinetwork. This backing is available in fine to medium grits.
- "D" Weight - This medium heavy 90# paper is available in medium and coarse grits.
- "E" Weight - This strong 130# paper is used for belts, discs, rolls and very coarse sheets.
- "F" Weight - This 165# paper is used for narrow and wide belts, metal and crankshaft polishing rolls, and cabinet and furniture industries.
- Grain - a synthetic or natural abrasive
- Fiber Weave - choice fibers are polyester or nylon
- Resin System - a bonding system that impregnates the fiber weave with grain
- Aluminum Oxide - Aluminum Oxide is brown or reddish in color and a man-made abrasive. It is durable with tough cutting edges. It offers long life and is highly wear resistant even under stress applications.
- Silicon Carbide - Silicon Carbide is black in color. It is a sharp, hard synthetic abrasive. Its friable grains fracture to continually expose new cutting edges and permit fast stock removal. It cuts fast and produces finer scratch patterns.
- Clean & Finish - Nonwoven clean & finish products are generally hand-operated. They are not as strong in nature as surface conditioning products because less grain, fiber and resin are used in their production. Clean & finish products include flap wheels, hand pads, sheets and rolls.
- Surface Conditioning - Surface conditioning products are generally used near the end of the manufacturing process. Surface conditioning refers to the changing of a product's surface, without removing or damaging the base material. These products are used in mechanical operations and include discs and belts.
- Decorative finishing
- Defuzzing of plywood
- Flash removal from plastic parts
- Removing oxides and rusts
- Chrome Plate
- Stainless Steel
- Abrasive grains - most often aluminum oxide or silicon carbide
- Bonding agent - typically a resin bond
- Spacing of grains within the bond - determine the porosity and strength
- Centerless grinding
- Cylindrical grinding
- Foundry snagging
- Internal grinding
- Mounted point grinding
- Portable grinding
- Surface grinding
- Toolroom grinding
- If you are roughing, choose around 36 grit through 80 grit.
- If you are intermediate grinding, use 80 grit through 180 grit.
- If you are finishing, use 220 grit or finer.
- Bonded abrasives are generally used when removing heavy stock or cutting concrete or metals.
- Coated abrasives are generally used for grinding, deburring or finishing hard or soft woods, ferrous and non-ferrous metals.
- Nonwoven abrasives are generally used for polishing and finishing a variety of materials such as plastic, glass, rubber, ferrous or non-ferrous materials.
- Coated abrasive material: A piece of coarse (24 or 36 grit) coated abrasive material and a heavy solid piece of metal is used. By wrapping the coated abrasive around the metal and applying pressure to the wheel as it spins, the wheel can be trued.
- Custom metal tool: The tools are usually thin, short, have a sharp edge and right angle to reduce the chances of snagging the tool with the wheel. This method is best utilized on softer density Convolute / Unitized Wheels, Flap Brushes and ganged Buff & Blend arbor hole discs.